Welcome, I’m Dr. Cindy Oberholtzer-Classen, the founder and owner of Podiatry Associates. The goal in our office is for you to be treated in a reasonable amount of time with exceptional care. There are a few things that you can do to help ensure the timeliness of your appointment.
If you are a new patient or a patient that has not been seen in our office within the current year, please make sure that you bring your completed patient paperwork. We are now required to have you complete this paperwork every year. Our registration forms are easily accessible on our website. If you need clarification about your paperwork please call our office prior to your appointment so we may assist you.
On the day of your appointment make sure you bring your fully completed paperwork to include medication and medical histories. Also, bring your insurance card, drivers’ license and copay. Be prepared to fulfill any outstanding financial obligations.
Please arrive 15 minutes early to your appointment. It takes our front office staff approximately 10 minutes after you arrive and turn in your paperwork to get it processed before your chart can be handed to the medical assistants.
I understand that our forms can seem excessive in information gathering. Thank you for your cooperation in advance in fully completing your paperwork. We need this information to provide the best quality of treatment. This information also keeps us compliant with the new healthcare laws.
Finally, I thank you in advance for your patience when our schedule runs behind. We occasionally receive calls from patients with emergency needs like broken bones, diabetic foot infections, lacerations that require emergency diagnostics, and other surgical interventions. When we work these patients into our schedule we might fall behind. Please know I understand that your time is valuable too. Just remember, when it comes your time for an emergency care need, I will provide the same accommodations for you.
On behalf of all of my associate doctors, physical therapy doctors, and dedicated staff, we look forward to seeing you soon.